1. Introduction

We place great emphasis on maintaining the accuracy, confidentiality and security of processed personal data. This privacy statement describes the categories of personal data processed, the way in which they can be processed, for what purposes and on what legal basis the data is processed, and how your privacy is protected. Please read this privacy statement carefully to understand our positions and practices regarding your personal information and how we treat it.

2. Collection and use (processing) of your personal data

When you visit our website, we collect and process your data using cookies and similar technologies (“Cookies”) for which you have given us your consent. Cookies are small data files that are placed on your computer or other mobile or handheld device (such as smartphones or tablets) when you browse our website. Tracked information cookies can relate directly to you, your preferences or your device, and are most often used to make the website work according to your expectations. The information usually does not directly identify you, but it can provide you with a more personal experience when browsing the website. Cookies come in different forms. Some cookies are necessary for the website to function properly, for analytical purposes or to measure the performance of our website. Other cookies allow us to provide enhanced functionality and personalization, are set by third parties who create a profile of you that may be of interest to you, or allow you to share content with them. Since we respect the right to privacy, you can choose not to allow certain types of cookies. However, blocking some types of cookies may affect the browsing of the website and the services we are able to offer. If you want to get more information about cookies and how you can block them, scroll down to the 'Cookies' chapter. If you communicate with us through our website, either through the contact details provided or using forms, we may also collect and process the personal information you have provided to us, including your name, address, email, occupation, inquiry and other personal data provided. We use this information, for example, to process responses to inquiries, to provide customer service (now and in the future), and for general lead conversion purposes. For these purposes, your personal data is stored in our CRM systems and cookies are stored on your computer for this purpose. When you use our website's digital tools or features, such as planners, newsletters, and contests, we may collect and process personal information that may include your name, email address, location, occupation, and other personal information information you choose to provide to us. We will process this personal data for the purposes we informed you about before you used these digital tools or features. If you have signed up for an alert or newsletter, we may make updates to things like new website features, special events, contests, products and services. Of course, whenever necessary, we will ask for your consent.

3. Legal basis for processing your personal data

In general, the company 'JOPO Relax, s.r.o. collects and processes your personal data only if it is authorized to do so. This includes the need to perform a contract or service available on our website and a legitimate interest in online behavior tracking, email address contract or IP address tracking. We usually ask for your consent for the processing of personal data collected using cookies and always provide you with an easy way to withdraw (reject) this consent.

4. Who has access to your personal data?

Persons within JOPO Relax, s.r.o. who can gain access to your personal data are system administrators or persons who work for or in the marketing, IT, sales or customer service department. Your personal information may also be shared with third parties with whom we work and who need this information to perform their work for us. They are, for example, IT or marketing professionals who manage our website or its content. The company JOPO Relax, s.r.o. assumes that these third parties will process all personal data transferred to them in accordance with applicable legal regulations.

5. Security of your information

To help protect the security of personal data and personally identifiable information, we maintain physical, technical and administrative security measures. We are currently updating and testing our security technology. They tightened up me conditions for our employees' access to your personal data. In addition, we train employees on the importance of maintaining confidentiality and maintaining the confidentiality and security of your personal information. We take appropriate disciplinary action to enforce our employees' privacy responsibilities.

6. Data storage and retention

Personal data is stored on servers of third-party companies on servers based on cloud services operated by third-party companies. During storage and transmission, your personal data is encrypted. With the exception of cases where the relevant legal or regulatory conditions allow or require it, the company JOPO Relax, s.r.o. your personal data only for as long as the retention of the data is necessary to fulfill the purpose for which it was collected. Please see our data retention policy for more details.

7. The right to access, correct and delete your personal data and other data subject rights

Based on the General Data Protection Regulation of the European Union and privacy laws in other countries, data subjects have certain rights. Right of access and right of correction: You have the right to request access to all your personal data that JOPO Relax, s.r.o. keeps, and you can request the correction of any inaccuracies that concern you. Right to erasure: Provided that legal requirements have been met, you may request the erasure of data. This does not apply to personal data that is subject to a statutory retention period or that is necessary for the establishment, exercise or defense of legal claims. Right to lodge a complaint: You have the right to lodge a complaint with the competent data protection authority in your country of residence, place of work or place of alleged personal data breach if you believe that the processing of your personal data, the applicable law has been violated. Right to restriction of processing: In certain cases, you have the right to restrict the processing of your personal data. Data portability: If we depend on your consent or on the fact that the processing is necessary for the performance of a contract in which you are part of the legal basis for the processing and that personal data is processed in an automatic manner, you have the right to receive all personal data that you have provided to JOPO Relax, s.r.o. in a structured, commonly used, legible form, and if it is technically possible, you can request that we pass it on to another controller. Right to object to processing based on legitimate interest: If we rely on a legitimate interest to process data, you have the right to object to such processing on grounds relating to your particular situation and we must stop the processing unless we can present compelling and legitimate reasons for processing that override your interests and rights, except where it is necessary to process such data for the establishment, exercise or defense of legal claims. Usually, when we rely on legitimate interest as the basis for prosecution, we believe we can present such compelling and legitimate reasons, but we will consider each case on a case-by-case basis. Right to withdraw consent: Where we rely on your consent to process data, you have the right to withdraw that consent at any time. This applies in particular to cookies that we support on our website.

8. Cookies

Below you will find more information about each type of cookie we use on our website and how you can block them. If you disable cookies, some features of our website may not work correctly or at all. If you want to disable cookies, you can do so by changing your browser settings on the website and rejecting cookies. The implementation depends on the browser used. All modern browsers allow you to change your cookie settings, which is usually found in the “Options” or “Preferences” menu of your browser. For more detailed information, use the 'Help' option. If you are looking for more information about cookies, you can visit www.allaboutcookies.org which contains comprehensive information about cookies and how to change the settings in a range of browsers. If you want to withdraw your consent to some of the cookies used on our website, click on the 'Set cookies' button at the bottom of our website. Strictly necessary cookies. These cookies are necessary for the functioning of our website and cannot be turned off in our systems. They are usually configured only in response to actions you take, which corresponds to service requests, such as setting a privacy preference, logging in or filling out forms. You can set your browser to block these cookies or notify you about them, but a certain part of our website, e.g it won't work. These cookies do not store any personal data. Performance cookies. These cookies allow us to count visits and traffic sources in order to measure and improve the performance of our website. Thanks to them, we learn which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies, some or all of these services may not function properly. All information collected by these cookies is anonymous. If you do not allow these cookies, we will not know when you visited our site and will not be able to monitor its performance. Functional cookies. These cookies allow the website to operate enhanced functions and personalization. They can be set by us or by a third party - a service provider whose services we have added to our site. Targeted cookies. These cookies are set on our website by our advertising partners. These companies use them to create profiles of their interests and to display relevant advertisements on other sites. They do not store personal data directly, but are based on the unique identification of your browser and internet device. If you do not allow these cookies, you will see less targeted ads. Social Network Cookies. These cookies are created by a number of social network services that we have added to the Site to allow you to share our content with your friends and networks. They are able to track your browser across other sites, create a profile based on your interests and possibly other personal information. This may affect the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use these sharing tools. Social networking platforms for which our website may have cookies include Facebook, LinkedIn, twitter, google+ and Instagram. To consult the privacy notices and policies, please consult the websites of these social media networks. Tags. Tags are the general name for code elements on our website. Most tags only describe the content of the page, but some types of tags contain programmatic elements or insert dynamic content into the page, such as video or audio files. Some tags, especially those that add content or functionality from external sources to your domain, can present privacy risks and need to be assessed and managed. These are third-party tags and in most cases provide added value to your website. However, you should be aware that it carries higher risks. Most of the cookies placed on our website will be set using these tags, but some tags may collect your data without the use of cookies.

9. Links to Other Websites

Our site may contain links to other sites that may not meet your requirements. By clicking on these links, you are leaving our website. We do not control these websites. They have their own online privacy policies and practices, and we are not responsible for the privacy practices or content of those sites. For the avoidance of doubt, personal information that you choose to provide to unrelated third parties is not subject to this privacy statement. We may display advertisements from third parties. Such an advertiser may also ask you for personal information. We are not responsible for the privacy policies of advertisers on our websites. However, we encourage our partners and advertisers to adopt privacy policies that meet local legal requirements.

10. Version

The version of this privacy statement originated here on May 1, 2023. This version of the statement may be amended from time to time. By visiting our website, you acknowledge and accept this privacy statement. Your continued use of our website following the posting of changes to the Privacy Statement will mean that you agree to those changes.